Fraud protection for counter operations

Catch the scam before the transfer leaves the counter.

Source-reviewed teller controls available today. A supervised fraud-analysis system in controlled pilot—built for the point where customer care, compliance, and irreversible payments meet.

Available now — Trading ToolControlled pilot — YAP SentinelHuman approval required

The counter-to-case loop

Move carefully when the payment cannot be reversed.

Sentinel is designed around the operational pause: enough structure to help the teller, enough context for compliance review, and a human decision before every consequential action.

  1. 01

    Detect signals

    Notice risk signals during teller intake.

  2. 02

    Review context

    Review the customer, transaction, wallet, and observed behavior.

  3. 03

    Pause for approval

    Stop at every control point that requires an authorized human.

  4. 04

    Preserve evidence

    Build a structured trail for review and report preparation.

  5. 05

    Support safely

    Help the customer without blame or recovery promises.

Controlled pilot — YAP Sentinel

Eight specialists. One supervised case.

The pilot design covers behavioral scam review, lawful research, on-chain analysis, phishing-report preparation, evidence packaging, and trauma-informed customer support—without transferring final authority to software.

Meet all eight agents
  1. A01Teller intake
  2. A02Scam patterns
  3. A03Entity research
  4. A04On-chain analysis
  5. A05Phishing review
  6. A06Evidence packaging
  7. A07Victim support
  8. A08Safe improvement

Authority stays human

Agents analyze and prepare. Authorized people review, decide, and approve.

Refusals, holds, external reports, personal-information disclosure, third-party contact, and customer-facing accusations always require an accountable human decision.

Read the governance model

Built for the counter. Designed for review.

See where Sentinel fits in your operation.

Request a demo